Frequently Asked Questions
Everything you need to know about Probe AI, pricing, and deep research.
General
What is Probe AI?
Probe AI is a deep research platform that deploys up to 16 parallel AI agents to search the web and X/Twitter simultaneously. Each agent investigates a different angle of your query, and the results are synthesized into a structured intelligence report with cited sources. Unlike a simple chatbot, Probe produces comprehensive research — typically 2,000–5,000 words — covering market sentiment, key findings, and source evidence.
How is Probe AI different from ChatGPT, Perplexity, or Google?
Google returns links. ChatGPT generates text from training data. Perplexity summarizes a handful of web results. Probe AI runs up to 16 agents in parallel, each performing independent web and social media searches, then synthesizes everything into a single structured report with numbered citations. The result is deeper, more comprehensive, and includes real-time data from X/Twitter that most AI tools miss entirely.
What topics can I research with Probe AI?
Probe AI handles any research-oriented question — crypto and DeFi analysis, competitive intelligence, market research, due diligence on startups, investigative journalism leads, academic literature reviews, and more. It performs best with open-ended questions that benefit from multiple perspectives and sources. See our use cases page for specific examples.
Pricing & Credits
How much does Probe AI cost?
Probe AI uses a pay-per-query credit system with three tiers. Quick costs $0.50 per query (single agent, ~30 seconds). Deep costs $2.00 per query (multi-agent, ~30 seconds). Deep+ costs $5.00 per query (16 parallel agents, ~1 minute). There are no subscriptions or monthly fees — you only pay for what you use.
Do I get free credits when I sign up?
Yes. Every new account receives a $5.00 signup bonus — enough for 10 Quick queries, 2 Deep queries, or 1 Deep+ query. No credit card is required to sign up and start researching.
Do follow-up questions cost extra?
Follow-up questions on a completed research report are free. After your initial research is delivered, you can ask clarifying or follow-up questions at no additional cost. Only new research queries are charged.
How do I add more credits?
You can top up your balance via Stripe Checkout in four tiers: $10 (no bonus), $25 (includes a $5 bonus — $30 total), $50 (includes a $15 bonus — $65 total), and $100 (includes a $40 bonus — $140 total). The larger the top-up, the bigger the bonus. Manage your balance on the billing page.
Research
How long does a research query take?
Timing depends on the tier. Quick queries complete in approximately 30 seconds. Deep queries take around 30 seconds. Deep+ queries, which deploy 16 parallel agents, take about 1 minute. Results stream in real time so you can start reading before the full report is finished.
What sources does Probe AI search?
Probe AI agents search the open web and X/Twitter in real time. This includes news sites, blogs, forums, academic repositories, government databases, social media posts, and more. Each source is cited with a numbered reference in the final report so you can verify any claim. Learn more on our How It Works page.
Does Probe actually search X/Twitter in real time — or is it training data?
Real time. Probe uses xAI's Grok model, which has live X/Twitter access built in — not cached training data. When you query "what is CT saying about $SOL right now," Probe's agents are pulling actual recent tweets and threads, not content from the model's training corpus. This is why crypto traders use Probe instead of ChatGPT or Perplexity: those tools literally cannot access X/Twitter, while Probe reads the timeline as you research.
What is the difference between Quick, Deep, and Deep+?
Quick ($0.50) uses a single AI agent with medium reasoning depth — ideal for fast factual lookups and simple questions. Deep ($2.00) uses multiple agents with high reasoning — suited for market analysis, competitive research, and multi-faceted topics. Deep+ ($5.00) deploys 16 parallel agents with maximum reasoning depth — designed for comprehensive due diligence, investigative research, and complex topics requiring exhaustive coverage.
Can I export or share my research?
Yes. Every research report can be exported in 5 formats: PDF, Word (DOCX), Excel (XLSX), HTML, and Markdown. You can also share a read-only link that anyone can view without a Probe account. Your complete research history is saved and accessible from your dashboard at any time.
Account & Privacy
How does Probe AI handle my data?
Your research queries and results are stored in encrypted databases with Row Level Security (RLS), meaning only you can access your own data. Payment information is handled entirely by Stripe — we never see or store your card details. We do not use tracking cookies or sell your data to third parties. Read our full Privacy Policy for details.
Can I delete my account?
Yes. You can delete your account and all associated data from the Settings page. Account deletion removes your profile, research history, collections, and any remaining credit balance. Deletion is processed within 30 days.
Still have questions? Try it for yourself.
Start Researching — Free$5 free credits on signup · No credit card required