Terms of Service

Last updated: March 2026

1. Account Terms

By creating a Probe AI account, you agree to provide accurate information and maintain the security of your account credentials. You are responsible for all activity that occurs under your account.

You must be at least 18 years old to use Probe AI. By using the service, you represent that you meet this requirement.

2. Service Description

Probe AI is an AI-powered deep research platform that uses multiple AI agents to search the web and social media, synthesizing findings into structured research reports. Research quality and availability depend on third-party data sources and AI model capabilities.

3. Acceptable Use

You agree not to use Probe AI to:

  • Generate content that is illegal, harmful, or violates the rights of others
  • Conduct research for the purpose of harassment, stalking, or doxxing
  • Attempt to reverse-engineer, exploit, or overload the service
  • Resell or redistribute research reports as a competing service
  • Submit queries that violate xAI's acceptable use policies

4. Credits & Payments

Probe AI operates on a prepaid credit system. Credits are purchased in advance and deducted when you run research queries. All purchases are final and non-refundable, except in the following cases:

  • Failed research — If a research query fails to produce results due to a system error, your credits will be automatically refunded.
  • Duplicate charges — Contact us for resolution of any duplicate payment issues.

Credit balances do not expire. Pricing for research tiers (Quick: $0.50, Deep: $2, Deep+: $5) may change with notice. Existing credit balances will be honored at the tier prices in effect when credits were purchased.

5. Intellectual Property

Research reports generated by Probe AI are provided for your use. You may use, share, and publish the reports you generate. However, the Probe AI platform, brand, and underlying technology remain the intellectual property of Probe AI.

Research reports may contain information sourced from third-party websites and social media. Probe AI does not claim ownership of third-party content and provides source citations for attribution.

6. Disclaimers

Probe AI is provided "as is" without warranties of any kind. Research reports are generated by AI and may contain inaccuracies, outdated information, or incomplete analysis. You should independently verify critical findings before making decisions based on research reports.

7. Limitation of Liability

To the maximum extent permitted by law, Probe AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities arising from your use of the service.

Our total liability for any claim arising from the service shall not exceed the amount you paid to Probe AI in the 12 months preceding the claim.

8. Termination

You may delete your account at any time. We reserve the right to suspend or terminate accounts that violate these terms or engage in abusive behavior. Upon termination, unused credits are forfeited unless termination is initiated by us without cause.

9. Changes to Terms

We may update these terms from time to time. Continued use of Probe AI after changes constitutes acceptance of the new terms. We will notify users of material changes via email or in-app notification.

10. Contact

For questions about these terms, contact us at legal@tryprobe.io.

Terms of Service | Probe AI